Robot Integrator Germany: Scaling in eight weeks

In the German industrial landscape, the mistake is often made of viewing robotics as a pure hardware purchase. An OEM like Keenon, Pudu or Boston Dynamics delivers a powerful machine, but not a solution for the specific workflow in a German nursing home or logistics center. This is where the work of a robot integrator comes into play. werob acts as a hardware-agnostic platform that currently has over 44 OEM partners in its catalog. We evaluate 280 different robot models against the specific requirements of your location.

The key advantage of this approach is the avoidance of vendor lock-in. If a manufacturer changes its software strategy or stops hardware production, your company remains able to operate. An integrator like werob ensures that the hardware remains interchangeable while the operational logic is anchored in the werob platform. This is particularly critical for companies that pursue a long-term automation strategy and do not want to be dependent on the speed of innovation of a single manufacturer. With 200 robots in live operation, werob has the necessary experience to identify hardware weaknesses at an early stage and compensate for them through alternative OEM partners.

Traditional consulting projects in robotics often last three to six months before the first robot touches the ground. werob has radically shortened this process with the Spec Engine. Our engine has been trained on over 35,000 projects and translates your human description of a workflow into a technical action graph. They describe the shift, the floor and the task. You'll receive a ready-to-use specification within 48 hours.

This process eliminates lengthy discovery phases and PowerPoint battles. The Spec Engine not only takes into account the robot's path, but also the necessary infrastructure such as elevator controls, automatic doors and WiFi coverage. By standardizing this intake phase, we can guarantee that the offer you receive after five days is technically valid and operationally feasible. Speed ​​is not an end in itself, but rather the answer to the acute staff shortage in industries such as nursing or the hotel industry, where every day without automation causes direct costs.

A critical aspect for every robot integrator in Germany is compliance with the regulatory framework. The EU Machinery Regulation 2023/1230 will be binding from January 20, 2027. Many Asian OEMs do not currently fully meet these requirements for the European market. werob acts as a compliance path here. We carry out the necessary conformity assessments and ensure that the systems used comply with European safety standards.

In addition to the machine regulations, standards such as ISO 13482 play a central role for service robots in the direct human environment. In care, there is also an inspection by the home supervisor. A robot that transports medication must not only function technically, but also be properly documented in terms of data protection law (GDPR) and operational safety law. werob integrates these regulatory requirements directly into the cockpit management, so that operators can access audit-proof reports on the condition and safety of their fleet at any time. Without an experienced integrator, operators face a significant liability risk, which is systematically minimized by the werob platform.

A robot that acts as an isolated unit creates additional work instead of relief. True efficiency comes from integration into existing software systems. werob offers ready-made connectors for the most important industry solutions. In care, these are integrations in PointClickCare and MatrixCare. In the hotel industry, we connect the robot fleet with Opera PMS or Mews. A direct connection to SAP EWM is available for logistics locations.

These connectors enable tasks to be generated automatically. When a room service order comes into the PMS, the robot automatically receives the command and destination coordinates. No manual intervention by staff on a separate tablet is required. This deep integration into the operator stack is werob's unique selling point compared to pure hardware resellers. We view the robot as another endpoint in your digital infrastructure, comparable to a printer or a handheld terminal. Only through this networking can the desired productivity gains be realized.

The decision for robotics in the B2B world is purely economic. werob works with hard numbers instead of vague adjectives. In care, the automation of the medication round leads to a cost reduction of €92,000 per location and year. Simply transporting laundry or meals saves a further €71,000 annually. These sums result from the direct relief of specialist staff from non-specialist logistics activities.

In the hotel industry, the effects are even clearer. An autonomous room service reduces the burden on operations by €112,000 per year, while the preparation of the bar and breakfast buffet allows a saving of €54,000. In the area of ​​facility management, a robot for cleaning kitchen floors reduces costs by €44,000. These numbers are not theoretical estimates, but are based on data from our 200 robots in live operation. Thanks to werob's outcome-only model, operators only pay when the robot actually runs and delivers the promised performance. This eliminates investment risk and shifts the focus to the actual operational output.

As soon as the robots are in use, the werob Cockpit takes over the monitoring. It is a four-dimensional traffic light system that monitors hardware, infrastructure, regulatory and specification compliance in real time. If a robot in a hotel in Madrid issues an error message, the headquarters in Hamburg sees it immediately. The cockpit not only detects technical defects, but also deviations from the planned workflow.

If, for example, a robot cannot complete its tasks in the specified time due to a blocked route, the system sounds an alarm. This transparency is crucial for operating large, multi-location fleets. Operators receive monthly reports that document the exact ROI and utilization of the systems. The cockpit is also the interface for necessary software updates and security patches, which is particularly relevant with regard to IEC 62443 for industrial cybersecurity. A robot integrator who disappears after installation is not a partner. werob stays permanently on the pulse of the fleet through the cockpit.

The onboarding process at werob is optimized for maximum speed. It begins with an eight-stage intake in which we query the identity of the operator, the shift details, the task and the infrastructural conditions. Our Spec Engine creates a technical requirements profile within 48 hours. After five days, the customer receives a binding offer based on the ranking of over 44 OEMs.

The actual implementation takes place in eight weeks. During this time we prepare the connectors, carry out the necessary regulatory tests and train the on-site staff. An example of this success is Korian Germany, where we were able to achieve double-digit cost reductions in the first year. We have also been successfully operating the first humanoid robot in pilot operation in a nursing facility in Hamburg for twelve weeks. This structured process ensures that robotics projects do not get stuck in the pilot phase, but quickly go into productive rollout.

The development of humanoid robots by partners such as Boston Dynamics, Apptronik or Unitree opens up completely new possibilities for system integration. While classic service robots are limited to simple transport tasks, humanoids can make better use of complex environments designed for humans. werob is already prepared to integrate these systems into existing workflows. The focus here is not on technological gimmicks, but on solving specific personnel bottlenecks.

A humanoid robot like the Apptronik Apollo can take on tasks that previously required manual skills. However, as an integrator, we evaluate these systems using the same strict criteria as any other hardware: reliability, regulatory compliance and economic benefit. The integration of a humanoid into a German nursing home requires a deep understanding of the home supervision rules and ISO 13482. werob offers the necessary framework to use this future technology safely and productively today. We constantly monitor the market for 280 maneuverable robots in order to always be able to offer our customers the most efficient hardware for their specific specification.

Werob's commercial model is fundamentally different from classic hardware purchases or consulting contracts. We follow an outcomes-only approach. For you as an operator, this means: You pay nothing until the robot is running in your company and providing the specified performance. This model forces us as integrators to only accept projects that make technical and economic sense. We only make money when you feel relief.

There are no hidden list prices or expensive discovery decks. The cost structure is transparent and directly linked to operational success. This is a crucial factor, especially for industries with tight margins, such as catering or nursing. Through the combination of hardware agnostics, fast specification and this risk-free payment model, werob has become the leading system integrator for robotics in Europe. Our goal is to manage over 2,000 robots in live operation by 2028 and thus set the standard for automated workflows in the EU.