Robot Integrator: To an operational fleet in eight weeks

In modern industry and services, there is often a misunderstanding of what implementing robotics means. Many companies believe that all they have to do to solve a problem is buy a robot. But a robot alone is just hardware. The real challenge lies in the integration into existing processes, compliance with regulatory requirements and the connection to the existing software infrastructure. This is where the robot integrator comes into play.

werob is not a robot manufacturer or a simple reseller. As a system integrator, we translate the requirements of operators from sectors such as care, hotels or logistics into technical reality. While a manufacturer like Keenon or Boston Dynamics focuses on perfecting their hardware, werob focuses on the customer's outcome. This means: We analyze the shift plan, the ground conditions and the digital interfaces to find the optimal solution from a catalog of over 44 OEM partners.

A qualified integrator takes responsibility for the entire ecosystem. This includes the Spec Engine, which creates a precise specification within 48 hours, Supplier Matching, which makes the best choice from over 280 available robot models, and the provision of connectors into systems such as SAP EWM or Opera PMS. The goal is not to sell a machine, but to permanently relieve the burden on staff and increase operational efficiency.

The traditional path to robotics integration often takes three to six months and is characterized by lengthy discovery workshops and theoretical concepts. werob breaks this pattern with the Spec Engine. This platform layer uses data from over 35,000 projects to transform the human description of a workflow into a technical specification. When a nursing supervisor describes how the medication round works, the Spec Engine generates a precise action graph for the robot.

This process doesn't take months, just 48 hours. During this time, factors such as routes, elevator controls, door passages and interaction points with staff are defined. The Spec Engine ensures that all operational nuances are taken into account before the initial hardware is selected. This minimizes the risk of bad investments and ensures that the robot delivers measurable added value from day one.

Speed ​​is a key competitive advantage. At a time when a shortage of skilled workers threatens operations in nursing homes or hotels, companies cannot afford long planning phases. werob's promise is clear: 48 hours to the specification, five days to the offer and eight weeks to the robot in use. This tight schedule is only possible because the Spec Engine automates and standardizes the complexity of planning.

A common mistake in automation is committing to a specific manufacturer early on. Anyone who ties themselves directly to an OEM enters into a vendor lock-in. If the manufacturer changes its software strategy, increases prices or discontinues support, the operator is faced with a problem. A robot integrator like werob takes a hardware-agnostic approach. We rank over 44 different OEMs against the customer's individual specification.

Our catalog includes leading names such as Pudu, Keenon, Bear Robotics and Unitree, but also specialists in humanoid robotics such as Apptronik or Figure AI. Through this comparison, we ensure that the technically and economically best hardware is always used. If an Ecovacs model is more suitable than a Pudu model for cleaning in the F&B area, this will be determined objectively by our Supplier Match.

This independence protects the customer's investment. Since the operating level (the cockpit) is provided, the hardware can be replaced if necessary without having to rebuild the entire integration or connection to the ERP system. The operator retains full control of its fleet while managing the complexity of the hardware landscape. There are currently over 200 robots in live operation in 11 European countries, all of which are controlled via this central platform.

A robot that does not communicate with the existing software remains an expensive toy. In the hotel industry, the robot needs to know when an order is received in the PMS (Property Management System). In logistics he needs data from the WMS (Warehouse Management System). werob supplies pre-built connectors that enable seamless integration into the existing tech stack.

The verified integrations include:

• PointClickCare and MatrixCare for the care sector
• Opera PMS and Mews for the hotel industry
• Toast and Lightspeed for the F&B sector
• SAP EWM for logistics and Warehousing
• Genetec for security applications

These connectors ensure that data flows in real time. When a guest orders room service at the hotel via Mews, the robot automatically receives the order, room number and elevator access code. Without this deep integration, staff would have to manually load and program the robot, negating the efficiency advantage. A robot integrator ensures that the automation takes place where the data is created.

An often underestimated aspect of robotics integration is compliance. Strict safety requirements apply, especially in Europe. The new EU Machinery Regulation 2023/1230, which will become binding from January 20, 2027, poses major challenges for operators. Many Asian OEMs do not easily meet these specific European requirements. Here werob acts as the necessary compliance path.

We ensure that every solution used goes through the necessary conformity assessments. This includes not only the physical security of the machine according to ISO 13482 for use in close proximity to people, but also aspects of cybersecurity according to IEC 62443 and data protection according to GDPR. This regulatory protection is essential, particularly in sensitive areas such as care, where home supervision carries out strict controls.

A robot integrator assumes liability for the conformity of the entire system. For the operator, this means that he does not have to deal with the details of EU legislation, but instead receives a turnkey system that meets all legal standards. werob continuously monitors this compliance via the Live Cockpit, which offers a four-dimensional traffic light system for hardware, infrastructure, regulations and specifications. This ensures that the operation not only remains efficient, but also legally compliant.

At the end of the day, investing in robotics has to pay off. werob works according to an outcome-only model: the customer only pays when the robot is running productively. There are no hidden list prices or high upfront investments for consulting services. The economic attractiveness is supported by verified practical figures.

Here are some examples of annual cost relief per location:

These savings result primarily from relieving specialist staff of repetitive transport tasks. In a care facility like Korian Germany, this leads to double-digit cost savings in the first year. The staff gains valuable time to work directly with people, while the robot takes over the logistics in the background. A robot integrator calculates this ROI in the spec phase, so that the operator has a clear basis for decision-making.

As soon as the robots are on the site, the live management phase begins. A single robot may be easy to manage, but with a fleet of ten or more units across different locations, the complexity increases exponentially. The werob cockpit is the central control unit for operations. It provides a real-time overview of the status of each robot in all 11 operating countries.

The system uses an intelligent traffic light system to proactively identify problems. Green means: Everything is running within specification. Yellow warns of potential problems, such as poor Wi-Fi coverage in a specific area or pending maintenance. Red signals an immediate need for action, for example if a robot is blocked by an obstacle or a regulatory requirement is no longer met.

This cockpit allows the Head of Facility or Director of Operations to monitor the entire fleet from a central point. It also provides detailed reports on the hours worked, the kilometers traveled and the cost savings achieved. This data is essential for the continuous optimization of processes and proof of ROI to management. A robot integrator not only supplies the hardware, but also the entire operating system for the automated future.

The path to successful robotics integration at werob follows a standardized eight-step process. Everything starts with the intake, where the operator describes his identity and the desired shifts in his own words. In the second step, the form of the task is defined - is it transport, cleaning or monitoring? The third step analyzes the site infrastructure, such as elevators and floor coverings.

Hardware preferences and regulatory requirements are then compared. In the sixth step, the commercial framework is defined, followed by the creation of the specification by the Spec Engine. The last step is contacting an expert to finally start the project. This structured approach ensures that no detail is overlooked and the implementation is completed within the promised eight weeks.

A crucial factor here is the experience from over 200 live installations. werob knows exactly where projects usually fail - be it due to IT security, acceptance by employees or inadequate interfaces. As an integrator, we anticipate these hurdles and resolve them before they can jeopardize the schedule. The result is a smooth transition from manual to automated processes.

Every industry has its own requirements for robotics. In care, the focus is on relieving the burden on staff and adhering to home supervision. For example, werob started the first humanoid pilot project in a nursing facility in Hamburg, which has already proven itself in its twelfth week of operation. In the hotel industry, however, the focus is on the guest experience and efficiency in room service, often integrated via Mews or Opera PMS.

Niche markets such as golf clubs also benefit from the integration. The automatic ball collection on the driving range relieves employees of a monotonous and weather-dependent task and saves around €38,000 annually. In logistics, autonomous patrol robots secure large areas, which reduces the costs of security services by around €58,000 per year. A robot integrator understands these vertical differences and adapts the solution exactly to the industry needs.

The versatility of the werob platform is reflected in the fact that it enables over 280 different types of robots to be maneuvered. Regardless of whether it is a simple transport robot from Pudu or a highly complex humanoid robot from Apptronik - the integration level remains consistent. This allows companies to start small and gradually roll out their automation strategy across different departments and locations.