- Does this replace nursing staff?
- No. These robots move material, not patients, and they make no clinical decisions. What they take over is the transport and cleaning work that currently sits on top of a shift: trolleys, samples, linen, waste, floors. The intent is to give corridor minutes back to the ward, not to reduce the establishment.
- Is a hospital robot a medical device?
- Usually not, and the distinction matters. A robot that transports meals, linen, waste or sealed samples is machinery under Regulation (EU) 2023/1230 and carries a CE mark on that basis. It only falls under the Medical Device Regulation (EU) 2017/745 if the manufacturer gives it a medical purpose, for example dosing or administering a medicinal product. We establish that classification during the spec, before anything is ordered, because it changes the whole conformity route.
- What about lifts and doors? That is where these projects usually fail.
- That is the honest hard part. No manufacturer we work with publishes a ready-made lift protocol or a named lift-maker partnership; lift, automatic-door and fire-door interfacing is an integration item in every hospital project, not a feature you buy. It is scoped early with your building services and lift service provider, because a robot that cannot change floors reliably is a robot on one floor.
- Can a robot disinfect a room?
- Only partly, and any vendor promising more deserves scepticism. UV-C acts on directly irradiated surfaces, so anything in shadow behind a monitor, a bed or a bin receives no meaningful dose. The dose itself falls off with distance and depends on dwell time, and the room has to be empty of people. UV-C is therefore specified as a documented supplement after manual wipe disinfection under the KRINKO recommendations, never as a substitute for it. Cleaning robots clean; they do not disinfect. The published evidence is also thinner than the marketing suggests: the one large randomised trial found an effect, later reviews of UV-C in hospitals did not, and no cleaning robot we have examined publishes a disinfectant clearance list.
- Which robots are we actually talking about?
- Real, purchasable hospital platforms, several of them from German-speaking manufacturers: MLR in Ludwigsburg with the Caesar Hospital II, DS Automotion in Linz with CAREY and the SALLY courier, Robotise in Munich with JEEVES for the ward last mile, Aethon with the T3, and UVD Robots or Hero21 from Dortmund for UV-C. werob is manufacturer-independent and picks the platform from the route and the payload. Note that transport robots in a hospital corridor are assessed against ISO 3691-4, harmonised in the Official Journal since May 2024, and that almost no manufacturer publishes a declaration against it. That question belongs in your tender.
- Where does werob stop and wedrone start?
- Inside the building and on the ground it is werob: supply runs, courier routes, cleaning, disinfection. Between sites and through the air it is wedrone: samples, blood products and medication flown between hospital, external laboratory and pharmacy, coordinated with certified partner operators. Many hospital groups want both, and they are specified together.