Robotics provider Berlin: system integration instead of hardware purchase

If you are looking for a robotics provider in Berlin, you will usually come across two categories: manufacturers (OEMs) who only sell their own products, or specialized consultants who create theoretical concepts. werob fills the crucial gap as a system integrator. We are hardware agnostic. This means that we don't sell you the robot that is currently in the warehouse, but rather the robot that exactly fits your workflow. Our catalog includes over 44 OEM partners and more than 280 different robot models, from humanoids to specialized service robots.

Comparison: Single OEM vs. werob system integration

A classic robotics provider in Berlin will try to adapt your processes to the capabilities of its hardware. werob reverses this process. Our Spec Engine uses data from over 35,000 projects to translate your requirements into a technical specification. Within 48 hours, you'll know exactly which hardware is right for your floor, your shift and your specific task. This approach eliminates vendor lock-in and ensures your investment remains future-proof even as hardware technology evolves.

Time is the critical factor in operational operations. While conventional robotics providers in Berlin often require discovery phases lasting months, werob delivers results in days. Our Spec Engine is at the heart of this process. It translates the human description of a workflow into a machine-readable action graph. When a nursing service manager in Berlin-Spandau describes that medication needs to be distributed over three floors between 8 p.m. and 6 a.m., the Spec Engine generates the necessary parameters for sensors, load capacity and battery management.

This automated process massively reduces the error rate in hardware selection. We not only look at the robot itself, but also the entire infrastructure. Are the elevators compatible? How is the WiFi coverage in the hallways? Which fire doors need to be controlled? The Spec Engine provides a 4-dimensional analysis covering hardware, infrastructure, regulatory and the specific task. The result is a precise ranking of the most suitable robots from our portfolio of 44+ manufacturers. Within five days you will receive a binding offer that is based on real performance data, not on marketing promises from the manufacturer.

For companies in Berlin, legal security when introducing robotics is a central issue. A critical date is approaching: On January 20, 2027, the new EU Machinery Regulation 2023/1230 will become binding. Many Asian OEMs currently do not have the necessary conformity assessments for the European market. As your system integrator, werob takes over this compliance path. We ensure that every unit used meets the strict requirements before it goes into your company.

This includes not only the machine regulations, but also specific standards such as ISO 13482 for service robots in personal areas or the BewachVO for security robots. Compliance with home supervision requirements is essential, especially in sensitive areas such as care in Berlin. werob integrates these regulatory requirements directly into the live cockpit. Should a legal framework change or a software update affect the certification, this will be immediately visible via our 4-dimensional traffic light system. We offer you a legally secure framework that a pure hardware seller often cannot provide. In this way, we protect your management from liability risks and ensure the long-term operation of your fleet.

A robot that acts as an isolated unit creates additional work instead of relief. True efficiency comes from integration into existing software systems. werob offers pre-built connectors for the most important platforms in the areas of care, hotels and logistics. Hotel chains based in Berlin, for example, benefit from the direct connection to Opera PMS or Mews. When a guest orders a towel, the order is automatically transmitted to the robot without an employee having to intervene manually.

In logistics and facility management, we implement connections to SAP EWM or Genetec. This makes it possible to control robot fleets as an integral part of the process chain. Our connectors are not individual tinkering solutions, but rather standardized interfaces that enable rapid scaling. For care facilities in Berlin, we offer integrations into PointClickCare and MatrixCare. This ensures that, for example, transport tasks or medication rounds are documented completely. Through this deep integration, we reduce the complexity for your IT department and ensure that the robots communicate productively with your existing systems from day one.

The shortage of skilled workers in Berlin's nursing sector is acute. This is where the value of professional system integration becomes particularly clear. For our customer Korian Germany, we were able to achieve double-digit cost reductions in the first year. A concrete example from practice: The automation of the medication round leads to an annual cost reduction of €92,000 per location. This sum results from the saving of specialist hours, which can now be used directly for resident care.

In addition, the automation of pure transport tasks relieves the staff by a further €71,000 per year. werob accompanies this process from the initial analysis to live operation. We have been operating the first humanoid robot in pilot operation in a nursing facility in Hamburg for 12 weeks so that we can also automate complex tasks in the future. Our approach is always operationally driven: We look at shift schedules and identify the tasks that are monotonous, physically demanding or time-consuming for people. By using the right hardware from our 44+ OEM catalog, we create measurable economic benefits that go far beyond pure technology enthusiasm.

Berlin is a hotspot for the hotel industry, but cost pressure is constantly increasing. werob supports hotels in optimizing room service and preparation in the bar and breakfast area. An autonomous room service robot, integrated into the hotel PMS, generates annual cost relief of €112,000. This is not about replacing staff, but rather about compensating for unfilled positions and relieving the existing team during peak times.

In the catering industry and F&B chains in Berlin, we use specialized tray bots in the washing chamber, which enables relief of €76,000 per year. The automated cleaning of kitchen floors also contributes €44,000 to profitability. The decisive advantage at werob is the commercial model: outcome-only. Berlin restaurateurs and hoteliers only pay when the robot actually does its rounds and fulfills the defined workflow. There is no high upfront investment in hardware that ends up sitting in the corner unused. We bear the risk of commissioning and ensure that the integration into systems such as Toast or Lightspeed works smoothly.

Large logistics centers and retail areas in Berlin and Brandenburg require seamless monitoring, often in extensive outdoor areas. Conventional security services reach their limits in terms of personnel and finances. werob integrates autonomous patrol robots that communicate directly with control center software such as Genetec. A yard patrol in a logistics center leads to an annual cost reduction of €68,000, while monitoring retail areas saves around €58,000.

These robots are equipped with the latest sensor technology and meet all the requirements of the Security Ordinance. They can recognize license plates, provide thermal images and immediately raise the alarm in the event of irregularities. By connecting to SAP EWM, these systems can also be used for simple inventory tasks or monitoring warehouse conditions. werob ensures that IT security is guaranteed by complying with IEC 62443. At a time when cybersecurity is a top priority for critical infrastructure in Berlin, our cockpit provides the necessary transparency about the security status of the entire fleet. We deliver not just the robot, but the entire operational security level.

As soon as the robots are active in your Berlin company, the werob cockpit takes over the monitoring. This is not a simple dashboard, but a highly functional management tool with a 4-dimensional traffic light system. We constantly monitor four critical areas: hardware status, infrastructure availability (e.g. WiFi and elevators), regulatory compliance and compliance with the original specification. If a traffic light lights up yellow or red, our system intervenes, often before the operator on site notices a problem.

This live monitoring is crucial for the success of multi-OEM fleets. If you use different robots from different manufacturers, you need a central authority that harmonizes all data. The cockpit provides detailed reports on the service provided and the cost reduction achieved. This means you always have a full overview of the ROI of your automation strategy. The cockpit is also the interface for updates and new configurations. If your workflows change in Berlin, we adapt the robot specification digitally without the need for a technician to be on site. It is this agility that makes werob the leading system integrator in Europe.

One of the biggest barriers to adopting robotics is the high initial cost and risk of failure. werob eliminates this risk through a consistent outcome-only model. We do not charge list prices for hardware. You only pay when the robot is running in your Berlin company and provides the agreed service. This model forces us as system integrators to focus on the highest quality and functionality right from the start.

We invest in advance in the specification, matching the OEMs and the integration into your software stack. Our customers in Berlin value this partnership at eye level. There are no hidden costs for discovery workshops or theoretical consulting services. Our goal is productive use. If the robot doesn't complete the medication round as specified, we don't make any money. This radical focus on results sets us apart from every other robotics provider in Berlin. We are convinced that robotics is only successful if it offers clear, measurable economic added value. With werob you have a partner who financially secures this promise.