Figure Robot Germany Provider: Integration and Operation

With the Figure 02, Figure AI has presented one of the most advanced humanoid robots worldwide. For companies in Germany, however, the question of practical availability and operational support arises. As a US-American company, Figure focuses primarily on the development of the hardware and the underlying AI models. This is where werob comes in as a systems integrator. We are not a reseller of a single manufacturer but the operational layer that integrates hardware such as the Figure 02 into German workflows.

The challenge when introducing systems such as Figure in Germany rarely lies in the mechanics. Rather, it is the regulatory requirements and the necessary connectivity into the existing software stack that delay projects. werob offers the compliance path for this. We assess whether a Figure system or an alternative from partners such as Apptronik or NEURA Robotics better meets the specific requirements of your site. In doing so, we consider 44+ OEM partners and more than 280 different robot models in order to find the optimal match for your shift schedules.

Traditional consulting projects for robotics often take three to six months before the first requirements document is ready. werob has shortened this process to 48 hours through the Spec Engine. Our engine is trained on more than 35,000 projects and translates your natural descriptions of shifts, tasks, and infrastructure into a machine-readable action graph. When you are considering a Figure robot for logistics or care, werob delivers the exact specification necessary for safe operation within two days.

This process eliminates the risk of wrong purchases. Instead of relying on the marketing material of a single OEM, you receive an objective assessment. The Spec Engine analyzes factors such as door widths, ground conditions, Wi-Fi coverage, and interaction with people. Only once the specification is in place does the ranking of the hardware take place. This way, we ensure that the chosen robot not only impresses technologically but, at the end of the year, realizes real cost relief of, for example, €92,000 per site on the medication round.

A decisive aspect for every provider of Figure robots in Germany is the regulatory landscape. The new EU Machinery Regulation 2023/1230 becomes binding from 20 January 2027. It imposes especially high requirements on autonomous, AI-powered systems. Because Figure AI is a non-European manufacturer, the responsibility for the conformity assessment and the safe integration lies with the operator or its systems integrator. werob takes on this task as part of the platform layer.

Without complete documentation and compliance with standards such as ISO 13482 for personal assistant robots, operators risk the immediate shutdown of their fleet by the care home inspectorate or the employers' liability insurance associations. werob integrates these compliance checks directly into the Cockpit. We ensure that every deployed robot – whether humanoid or specialized – meets the European safety standards. This not only protects your employees and customers but also secures your investment over the long term. Our compliance path is firmly woven into the four layers of the werob platform.

The introduction of humanoid robotics is often misunderstood as an expensive experiment. werob breaks up this pattern through a purely results-oriented commercial model. With us, you pay nothing before the robot is in productive use. We dispense with complex list prices and instead rely on measurable relief. In the care sector, our customers realize, for example, annual cost relief of €71,000 in the area of transport and €92,000 on the medication round per site.

In logistics, a core area for systems such as Figure, the relief for a yard patrol amounts to around €68,000 per year. These figures are based on real data from our live operation of more than 200 robots in 11 European countries. By using the werob platform, you avoid high upfront investments in hardware that may not perfectly fit your requirements. We guarantee the success of the project through the live Cockpit, which monitors the status of the fleet in real time and intervenes immediately in the event of deviations.

A robot that does not speak with your software is merely an isolated machine. werob delivers pre-built connectors that integrate hardware such as the Figure 02 directly into your existing stack. Whether SAP EWM in logistics, PointClickCare and MatrixCare in care, or Opera PMS and Mews in hospitality – our interfaces are ready for use. This distinguishes werob from pure hardware dealers who merely deliver the box.

The integration enables the robot to receive tasks directly from your ERP or care system and to report back the status upon completion. When a humanoid robot takes over room service tasks in a hotel, this is booked directly in the PMS. In logistics, SAP EWM controls the robot as part of the automated process chain. This depth of integration is the prerequisite for the relief we aim for, such as €112,000 per year in hotel room service.

As a hardware-agnostic integrator, werob assesses the Figure 02 neutrally against other market participants. While Figure impresses with its AI integration, competitors such as Apptronik with the Apollo or the Norwegian company 1X offer specific advantages in industrial robustness or human-robot interaction. European solutions too, such as NEURA Robotics from Germany, are gaining importance, as they already take EU regulation into account in the design process.

Our Supplier Match ranking takes more than 280 robots into account in order to find the best provider for your specific specification. In doing so, not only technical data plays a role but also the delivery capability and the maintenance support in Europe. werob ensures that you are not locked into a single manufacturer (vendor lock-in) but can choose the hardware that delivers the highest ROI at any time.

Speed is a core promise of werob. While the industry often thinks in quarters, we deliver results in weeks. After the 48-hour creation of the specification, you receive a binding quote within five days. The entire process from the first inquiry to the robot working on your floor takes a maximum of eight weeks. This is possible because we can draw on standardized processes and an already operationally active fleet of 200 robots.

This schedule also applies to complex humanoid systems. We coordinate the import, the customs clearance, the safety acceptance, and the training of your staff on site. Our goal is to operate more than 2,000 robots in live operation by 2028. In doing so, we accompany you from the first idea to daily management via the werob Cockpit, which monitors hardware, infrastructure, and regulatory compliance in a 4-dimensional traffic-light system.

A concrete example of our work is the deployment of the first humanoid robot in a Hamburg care facility. Since May 2026, the system has been in week 12 of live operation. There, the robot takes over transport tasks that previously burdened the nursing staff. Through the connection to the local Wi-Fi and the integration into the ward processes, a significant relief of the night shifts could be achieved. Acceptance among residents and employees is high, as the robot is perceived as a tool and not as a replacement.

Another example is Korian Germany, where werob was able to realize double-digit cost relief as early as the first year. These successes show that the technology is ready for productive use, provided the integration is professionally managed. werob offers you access to this technology without the usual risks and complexities of in-house development or direct import of US hardware.