Genetec Robot Event Integration: Scaling Autonomous Security

Hardware is often the least of the obstacles in modern security architecture. The real challenge lies in translating operational requirements into technical reality. werob does not act as a robot manufacturer, but as the leading system integrator in Europe. We understand that a security service provider or a logistics manager does not want to buy robots, but rather a reliable patrol that feeds alarms directly into their existing system like Genetec.

Our platform is based on four tiers that cover the entire lifecycle of a robotics solution. It starts with the Spec Engine. Within just 48 hours, we translate your requirements - for example a nightly yard patrol in a logistics center - into a precise robot specification. Trained on over 35,000 projects, this engine eliminates the industry-standard three to six month discovery phases. We don't deliver vague concepts, but rather a technical roadmap that can be implemented immediately.

A decisive advantage for you is our hardware agnosticism. werob is not tied to a single OEM. We rank over 44 partner manufacturers and more than 280 different robot models against your specific requirements. The specification alone determines whether a four-legged robot from Boston Dynamics is the best choice for rough terrain or an autonomous vehicle for flat warehouses. Through this supplier match, we ensure that you always receive the most technologically and economically sensible solution without getting into a vendor lock-in.

Integration into the operator stack is at the heart of every successful robotics implementation. For those responsible for security, this primarily means the connection to the Genetec Security Center. werob offers specialized connectors for this purpose that enable bidirectional communication between the robot ecosystem and the security software. A robot event - be it a person detection, a thermal alarm or a battery charge status message - is not isolated in a separate app, but ends up directly where your employees are already working.

This event integration goes beyond simple alarms. By linking to Genetec, automated action chains can be triggered. When a robot reports smoke, the system can automatically close fire doors or initiate evacuation protocols. The werob platform acts as a translator, translating the robots' complex data streams (often based on ROS-2) into Genetec's protocol. This significantly reduces the complexity for your IT department, as no individual interfaces have to be programmed.

This integration is done via the werob connectors, which act as middleware. They receive the robot's telemetry and event data, validate it against the operational specification and send it to the Security Center as native events via the Genetec API. This allows robots to be managed like any other camera or sensor in the system and visualized in map views.

Security is often a cost factor that comes under pressure due to staff shortages and rising wage costs. This is where werob’s economic logic comes into play. We're not talking about vague efficiency improvements, but rather hard numbers. In logistics, we achieve significant, verified cost reductions per location and year through automated yard patrol. In the area of ​​retail patrol, for example in large shopping centers or hardware stores, there are significant annual savings.

These savings result primarily from the assumption of repetitive and dangerous tasks by autonomous systems. A robot doesn't get tired, doesn't need breaks and delivers consistent data quality. This does not replace on-site security personnel, but rather frees them from monotonous patrols, similar to how a Big Four Advisory partner reported that commercial due diligence was shortened from three weeks to five days through automation. Employees can focus on verification and response while the robot ensures area coverage. This is a crucial factor, especially in the night shift, in order to increase the attractiveness of the workplace and at the same time increase the safety quality.

Werob's commercial model supports this economic efficiency through an outcome-only approach. You only pay when the robot is running in your company and providing the defined services. There are no hidden list prices or high upfront investments in advice. Our goal is to be productive in eight weeks. This promise is based on the scalability of our platform: 200 robots are already in live operation in 11 European countries, which underlines the validity of our calculations.

An often underestimated aspect when introducing robotics is the regulatory framework. From January 20, 2027, the new EU Machinery Regulation 2023/1230 will be binding. This places significantly higher demands on conformity assessment, especially when AI-supported systems operate in public or semi-public spaces. werob offers the built-in compliance path here. We ensure that every solution we integrate - whether in conjunction with Genetec or as a stand-alone system - meets the necessary certifications.

Especially in the security area, additional standards such as the Guarding Ordinance (BewachVO) and cybersecurity requirements according to IEC 62443 apply. Since robots are mobile sensors that process video and audio data, GDPR compliance is of the highest priority. The werob platform ensures that data streams are transmitted encrypted and only the information relevant to the event is stored in the Genetec Security Center. We take responsibility for the regulatory approval so that you as an operator act in a legally compliant manner.

In addition to the EU Machinery Regulation, operators must observe ISO 27001 for information security and often also ISO 13482 for the safety of robots in the immediate vicinity of people. werob already integrates these requirements into the Spec Engine, so that hardware selection and workflow programming are compliant from the start. This protects you from costly repairs or shutdowns by regulatory authorities.

The market for security robotics is fragmented. There are specialized manufacturers for humanoid robots, four-legged systems and classic wheeled robots. A single OEM will rarely be able to cover all the needs of a complex site. This is where the strength of werob Supplier Match lies. We have over 44 OEM partners in our catalog, including leading names such as Boston Dynamics, Unitree, Apptronik and ANYbotics. However, we are not a reseller for these companies, but rather their integration partner.

For a Genetec integration, we select the hardware based on the terrain, the required sensors (e.g. thermal imaging, lidar, chemical sensors) and the required duration of use. A robot for retail patrol must act discreetly and safely between customers, while a robot for an outdoor logistics area must be robust against the elements. Through our platform we can bring together different types of robots in the same Genetec instance. You receive a uniform situation picture, regardless of which manufacturer supplied the hardware.

In principle, every robot for which werob provides a connector is compatible. Since we work hardware-agnostic, we can integrate almost any modern robot that has an API into the Genetec Security Center. Our focus is on systems that have already demonstrated a high level of operational maturity in order to minimize downtime in your company. The werob cockpit monitors this fleet live and provides information about the status of each individual device.

Speed ​​is a critical factor in the operational world. While traditional integration projects often take months or years, werob has standardized the process to eight weeks. This path starts with the Spec Engine. You describe your workflow to us - for example: "A patrol along the property border every hour with a focus on open gates". You will receive a finished specification within 48 hours. Five days later you will receive a binding offer based on the outcome-only model.

The actual deployment includes the configuration of the werob connectors for Genetec and the physical commissioning on site. Since we use prefabricated integration modules, time-consuming individual programming is no longer necessary. We test the interaction between robot and security software in simulated environments before the system goes live. In week eight, the robot rolls onto your premises and delivers the first events directly to your cockpit.

An essential part of this process is training your staff. The employees in the security center have to learn how to deal with the new robot events in Genetec. Since the integration is done natively, the learning curve is flat. A robot alarm looks to the operator like any other alarm in the system, supplemented by the robot's specific telemetry data and live images. This ensures that the new technology is immediately accepted and used effectively.

As soon as the robots are in use, the werob cockpit takes over the monitoring. This is the fourth level of our platform and serves as a central management tool for your entire robot fleet. The cockpit uses a four-dimensional traffic light system to display the status of hardware, infrastructure (e.g. Wi-Fi coverage), regulatory and specification compliance. If a robot does not complete its patrol as planned, you can immediately see the cause - be it a technical defect or an obstacle in the way.

For the Genetec integration, the cockpit represents an additional layer of security. While Genetec is responsible for operational alerting, the werob Cockpit provides in-depth analyzes of the fleet's performance. How many kilometers did the robot travel? How many detections were correct? Where are there dead spots on the site? This data is essential for the continuous optimization of the security concept. You receive monthly reports that document the economic impact and operational reliability.

There are no flat-rate list prices at werob. Our model is outcome-based. This means that the costs are based on the service provided and the cost reduction achieved. Since we save significant amounts of money each year by automating patrols, the solution usually pays for itself within a very short period of time. You pay for the result - safer and more efficient monitoring - and not for the mere provision of hardware.

The integration of robots into the Genetec Security Center is no longer a future scenario, but rather lived practice in over 200 installations across Europe. The key to success lies not in choosing the most spectacular robot, but in seamless integration into existing work processes. werob offers the necessary platform to go from the initial idea to productive use in just eight weeks. Through the combination of Spec Engine, Supplier Match, Connectors and Cockpit, we minimize the risk for operators and maximize the economic benefit with full source traceability.

With a view to the upcoming EU Machinery Regulation 2023/1230, it is now more important than ever for companies to rely on a partner who not only supplies hardware, but is responsible for the entire compliance chain. The high cost reduction per location clearly shows that robotics pays off in terms of security. If you're ready to take your security architecture to the next level and reap the benefits of autonomous patrols, going through a precise specification is the first step.

Start your spec in 48 hours → werob.de/en/onboarding. We analyze your workflow and show you how Genetec Robot Event Integration creates the greatest added value in your specific environment. Without lengthy consultation, without risk, focused on the result.